A loyalty program with your name on the currency. Points, stamp cards, tiers.
Call the points whatever fits your store, set what earns them and what they buy, and let stamp cards handle the buy-nine-get-one case. No developer required.
7 of 9
Two more and the tenth is free.
Five kinds of rules. One list.
Everything a member can earn or spend is a rule you can read in one sentence: this happens, that is granted, inside these limits.
- Ways to earn
- Joining the program, visiting the store, placing an order, referring a friend, having a birthday, or any event your own systems send through the API. Each rule grants points inside limits you set.
- Ways to spend
- Money off or free shipping, capped where you want them. A member claims a reward, gets a code, and the guards make sure a refunded order gives the points back.
- Offers
- An offer is an earning rule with a window on it: double points this weekend, a bonus for the launch week. No separate machinery to learn.
- Stamp cards
- Buy nine coffees, the tenth is free. Stamp cards cover the count-based case a points balance handles badly, and they run beside points rather than instead of them.
- VIP tiers
- Members climb tiers as they earn, and each tier carries its own points multiplier. Promotions happen on their own as points accumulate.
Set up on one screen, live today.
The program overview mirrors exactly what a member sees in the widget: the ways to earn, the rewards, the offers and the stamp cards, in the order they see them. If it looks right here, it is right out there.
It keeps running after launch day.
A loyalty program is a promise with a calendar attached. Cascade keeps the calendar.
- Six member emails, each with its own switch: welcome, points earned, reward claimed, points expiring soon, birthday, and tier change.
- Points expiry runs on your organization's own time zone, with an expiring-soon nudge before anything is taken away.
- Members see their balance, rewards and history in the storefront widget and on a hosted loyalty page, with no login flow for you to build.
The rest of Cascade.
Every feature runs on the same customer record and the same REST API, so each one you turn on makes the others worth more.